Frequently Asked Questions
Are you a factory or trading company?
We are a professional factory specializing in manufacturing Body Support and Foot care products such as Knee Support, Ankle Support, Arm Sleeves, Waist Support, and Shoulder Support with over 10 years of experience.
What is your Minimum Order Quantity (MOQ)?
The MOQ is 1 pc for sample items and 500 pcs for bulk orders.
Can I put my own logo on the items?
Yes, we can print your logo using heat transfer, silicon printing, rubber printing, embroidery, or woven labels. Please provide your logo in a vector AI file.
Do you offer OEM and ODM services?
Yes, we provide full OEM and ODM services, including free product design, packaging design, and QC services.
What is your delivery time?
Delivery depends on quantity: 3-5 work days for stock items, 15-25 days for adding logos to stock, and 25-35 days for fully customized materials and designs.
What are your payment terms?
Our payment terms include T/T, PayPal, Western Union, and Credit Card.
ROA Medicare
