❓ Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer of home and pet products for over ten years with our own production base covering 30,000 square meters, maintaining international audit standards.
Can you provide OEM or ODM services?
Yes, we can perform both OEM and ODM manufacturing according to specific customer requirements and design specifications.
Can you provide samples with a custom logo?
Yes, we produce customized samples. Sample fees are typically deducted from future bulk orders. Regular sample production takes about 7 days, though ceramic items may take up to 15 days.
What is the Minimum Order Quantity (MOQ)?
MOQ depends on material, color, and size requirements. For regular stocked products, we support small test orders to help you start.
How do you control quality and delivery time?
We utilize a complete Quality Management System. Inspections occur at each process: material sourcing, production, and packaging. A 100% inspection is conducted before storage, followed by random final checks before shipment.
What payment methods are accepted?
The primary payment method we accept is TT (Telegraphic Transfer).