Frequently Asked Questions
Can I have a sample for our testing?
Yes, normal samples with neutral packaging are free of charge, but you will need to cover the freight costs. The freight cost is based on the location and shipment method.
What is the sample lead time?
Usually 3-5 days, as products are prepared against specific demands to guarantee maximum freshness.
What are the available payment methods?
We accept T/T, PayPal, Western Union, and various trade assurance methods.
What is your standard delivery time?
For small quantities, we maintain stock and can ship within 10 days. For larger orders (over 5000pcs), the typical lead time is 20-30 days depending on the volume.
Can I print our custom logo on the package?
Yes, we provide custom printing services. Pricing varies depending on your specific order quantity and design requirements.
What is the MOQ for each product?
The standard MOQ is 500pcs, and pricing is tiered based on the order volume.